A WALMART customer has sharply criticized the company for a surprising, location-based fee.
The buyer had to pay an additional $17 for a mobile order, apparently because he lived in Puerto Rico.
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The US territory is a Caribbean island, which means that many American companies face obstacles when shipping goods there – similar to Hawaii and Alaska.
Walmart is one of many companies that charge extra for shipping to the area.
Residents of Puerto Rico claimed this was “discrimination” because most Americans do not have to pay the fee.
Fee rush
Shopper @LuKaMaMe on X shared his story with a screenshot of a Walmart mobile shopping cart.
While it is unclear whether the order is a shipping order coming from a warehouse or a shipment coming directly from the store, one thing is clear.
It’s a costly order – $57.55 for just five items.
However, $17 of this total is listed as a “location fee.”
The buyer therefore wondered why he had to pay the additional price.
“Okay, so you’re actually worse than Amazon,” they said, calling the surcharge “discrimination against Puerto Ricans.”
“What is a location premium????” they asked.
Like many other companies, the user seemed to point out that Amazon charges fees for shipping items to the island.
The Walmart website admits that there are fees for shipping items outside the continental United States.
However, it is not made clear what this fee is in total, suggesting that it may vary depending on location or item.
The US Sun has asked Walmart for comment.
WHALE-WORSHIP
Walmart has made several changes to its stores across the country, including a new layout.
But not everyone is enthusiastic about the redesign.
One customer recently sharply criticized the change and called it a “nightmare.”
Others have complained about more individual problems.
One shopper reported leaving behind a whopping $200 worth of groceries after a frustrating shopping experience.
Walmart’s CEO has said the company will push for price reductions on some products in light of deflation.
A CEO of a technology company said customers were unhappy with their groceries being locked away.
Walmart stores will close in 2024
So far, Walmart has closed the following stores in 2024:
- San Diego, California – February 9
- El Cajon, California – February 9th
- Columbus, Ohio – February 16
- West Covina, California – March 29
- Towson, Maryland – April 5
- Granite Bay, California – April 12th
- Milwaukee, Wisconsin – May 19th
- Fremont, California – May 24
- Aurora, Colorado – June 7
