Fixed phone outage for some users in Michigan

Later, the Federal Communications Commission, the agency that regulates wireless companies, said on social media that it was “aware that a Verizon outage is impacting customers in parts of the country” and was “working to determine the cause and extent of these service disruptions.” determine”.

Around 5 p.m., the phone company announced on social media that “engineers are making progress on our network issue and service has begun restoring” and apologized “for any inconvenience some of our customers may have experienced today.”

Verizon outage maps

But just to be safe, Ford Field, where the Lions were scheduled to play the Seahawks, urged fans on social media to access their electronic tickets via Wi-Fi before they arrive and download them to their phone’s mobile wallet to ” the smoothest possible entry into the stadium.

Verizon did not provide information about the cause of the outage or the number of customers affected.

Some speculated that the outage mostly affected newer phones.

Search trends showed that many were turning to Google for answers as to why their service was unavailable. And the Downdetector website also pointed out that customers of other carriers, including AT&T, T-Mobile and US Cellular, also reported service outages around the same time, but in much smaller numbers.