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Duke Energy launched electric suministro restoration in Carolina del Norte and Carolina del Sur after Helene caused historic flooding and 1.7 million electric suministro dishes | Duke Energy


  • Four weeks ago, the company restored more than 380,000 customers


  • Approximately 1.34 million customers, the mayor of western Carolina del Norte and northern Carolina del Sur, were without power and had to prepare for this situation to prevail for several days


  • Approximately 11,000 workers – including four additional 19 states in Canada – provide quick and safe repairs


  • I call on the customers Sean awaits with his equipment and the sinking of the lakeshore on the coast of the Catawba-Wateree River

CHARLOTTE, N.C. – Duke Energy linemen, arborists and laborers assessed the days spent restoring the electric Suministro over the historic destruction of Helene in Carolina del Norte and Carolina del Sur. The power grids, adverse traffic conditions and the damage caused by the environment and flooding are particularly severe in the western Carolina del Norte and Carolina del Sur.

Para las 4 de la tarde:

  • Approximately 1.34 million customers provided power to Duke Energy: approximately 703,000 in Carolina del Norte and approximately 639,000 in Carolina del Sur.
  • Duke Energy restored the electric plant with more than 380,000 customers: 281,000 in Carolina del Norte and 99,000 in Carolina del Sur.

Duke Energy has also noted that flooding and road bypasses are hampering restoration work, particularly in eastern Carolina del Norte and northern Carolina del Sur, because they are not focused on electric power plants.

Duke Energy explains that they have provided their customers with additional information about the restoration sites through the dukeenergyupdates.com update website and the los daños websites.

“The victims of Helene are devastating and devastating and her story is historic,” said Jason Hollifield, director of Duke Energy in Carolina del Norte and Carolina del Sur. “Empezamos watched Helene identify her and we prepared for her impact with a lot of antelación. Aun así, los sons son considerable and restaurar the suministro eléctrico a todos los customers can be later varios días.»

“More than 11,000 workers dedicated to the ordeal have made every effort to restore service as quickly and safely as possible.” In addition, there are still more kilometers required to restore the electric car in the most affected zones.»

Electrical energy supply report

Duke Energy recommends that customers who have received electrical appliance operation reports through the Duke Energy website application send a text message to customer OUT at 57801 or 800.769.3766.

Procedure for restoring the electric Suministro

By and large, workers need to evaluate the condition of the damage causes before torment before restoring the electric suministro. This process can take up to 24 hours and is necessary to determine if labor, equipment and supervisors are required for a particular repair.

Duke Energy is focused on restoring the electrical subministor with the greatest possible safety and speed in a sequence in which it is accessible to the health and safety facilities of the public, taking into account the possibility of serving the largest number of customers

More information about how Duke Energy is getting electric back online is available here.

Miles from Trabajadores de EE.UU. y Canada

Before the ordeal, Duke Energy distributed strategic equipment and approximately 11,000 workers – line technicians, damage assessors and vegetable workers – in the strategic regions of Carolina del Norte and Carolina del Sur. The personal waiver of Duke Energy employees and contractors who normally work in Carolina del Norte and Carolina del Sur, as well as employees of other electrical companies from 19 EE.UU states. y Canada.

Recommended security for customers

Duke Energy encourages customers to carefully read local notices for the latest guidance from city officials and emergency management authorities. The company also offers the following security policies and protocols:

  • Do not look for power cords or cables. Remember that all the cables are correct, as well as the trees, the ramen or the time in which they come into contact with the cables.
  • If an electrical wire is floating over the car and you come across it, you will need to plug it into the car. If you are required to defile the vehicle in the event of a fire in another immediate situation of the vehicle, there is a possibility that you will fire the vehicle and contact the appropriate officials. Make sure you do not come into contact with the car as soon as you leave the car.
  • No chimney may direct a vehicle through flood water.
  • When installing an electric generator, please follow the manufacturer’s instructions to ensure safe and proper operation. This means that between other houses the generator is installed in an outdoor environment and in a well-ventilated room, then inside a house, in a building or in a garage.
  • I keep an eye on public service responsibilities and keep the generator short when on the beach. The charge of the electrical cables can be suitable for the repair work.
  • If water enters your home – or if your home is not flooded – turn on the electrical breaker in the automatic panel or fuse box.
  • The electric current can be easily cleaned with water. Don’t look for electrical cables. Don’t go into the car because there must be electrical wires.
  • In air or water it is difficult to keep the cables under high tension. If there are large amounts of water, return and go from there.
  • If your home or business is flooded, Duke Energy cannot restore power until the electrical system has been inspected by a licensed electrician. When the time comes, the electrician must have the necessary repairs made and obtain a certificate from the local building inspection prior to the electrical contractor’s restoration.

Possible flooding below the lake shore

The low point of the lagoons is just before the heavy rainfall from Helene and the big hopefuls expected in the region this week. It is particularly located on the coast of the Catawba-Wateree River and consists of a chain of 11 lakes and 12 hydroelectric power stations connected to the Catawba River.

Duke Energy controls lake water levels and balances water inputs as current weather events occur. The company has already made this film about its university generators when it is possible to commission computers for subsistence and flooding. When controlling water in one lake affected other lakes, Duke Energy managed the riverbanks like a complete system.

This week, the company worked with the consent of the Catawba-Wateree River coast in advance of Helene Legion and another meteorological system that explored stormy rivers in the region. However, the falls in the last 48 hours were surpassed by the first national and global authorities. Although they had recently reached the lagoon level, including Duke Energy’s aggressive preparations, and it is likely that they still remain, we have already reached historic levels. The risk of flooding along the Catawba-Wateree River coast has increased.

The water chalks can also cause water to be diverted from water shortages and power discharges, as well as other factors. To avoid extra money, people living near lakes and rivers must withdraw from the objects they brought with them – and contact the local police to report the situations related to the ship visitors.

Duke Energy has joined residents of communities bordering the Catawba-Wateree Estuary to raise awareness, educate and inform them of the coastal transition. In addition, the company has provided residents with state and federal emergency management instructions and has become aware of the emergency advisories sent to their cell phones.

Duke Energy is actively working with local emergency management authorities to ensure communication regarding water levels. Local authorities are advising residents to evacuate, cross streets or disconnect electricity.

You can get real-time lake elevation information at duke-energy.com/lakes or call 800.829.5253. Updates have also been made through the Duke Energy Lake View mobile application, which can be found in the App Store and Google Play.

Duke Energy

Duke Energy (NYSE: DUK), a Fortune 150 company with headquarters in Charlotte, Carolina, is one of the largest energy card companies in the United States. Its public service businesses totaled approximately 8.4 million customers in Carolina del Norte, Carolina del Sur, Florida, Indiana, Ohio and Kentucky and have a total capacity of 54,800 megawatts of captive energy. Its natural gas companies serve 1.7 million customers in Carolina del Norte, Carolina del Sur, Tennessee, Ohio and Kentucky.

Duke Energy has undertaken an ambitious clean energy transition, ensuring the reliability, consistency and accessibility of the vanguard workforce to achieve net-zero emissions in its natural gas operations by 2030 and achieve net-zero carbon emissions in U.S. electricity generation for the year 2050. The company is familiar with the major energy sources of red electricity and has higher power generation, including large-scale energy storage, renewable energy, natural gas and nuclear energy.

For more information, visit duke-energy.com and the Duke Energy News Center. Join Duke Energy on X, LinkedIn, Instagram and Facebook; They also used the lighting situation to tell stories about the personalities and innovations that are driving our energy transition.

24 hours: 800.559.3853

By Jasper

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