Avery Restaurant Consulting announces updates to its employee training and retention consulting services for hospitality clients in the Concord, MA area.
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Avery Restaurant Consulting now offers employee training and retention strategies to help restaurants, bars, cafes, hotels and other food service establishments improve employee performance and customer satisfaction while increasing employee satisfaction.
For more details visit https://www.averyrestaurantconsulting.com
The company believes that while serving quality food is critical to a restaurant’s success, it’s the staff that makes dining a five-star experience. Avery’s staff training and retention consulting ensures customers have a positive experience, receive good reviews and encourage repeat bookings.
Avery helps managers and owners instill the core values of excellent customer service. Friendly and attentive staff, they say, ensure guests enjoy a memorable experience, while good communication skills prevent details from being overlooked or ignored – from food allergies to seating preferences – and make customers feel valued and welcome.
The company’s staff training also focuses on menu knowledge, ensuring that service staff can answer any questions customers may have. Knowledge of ingredients, flavors and drink pairings makes a strong impression and expands choices for guests.
Avery offers training in efficient time management to help reduce the pressure and stress often felt in a busy restaurant. From taking orders on time to processing payments promptly, staff can ensure the dining experience is maintained.
In situations where tempers are heated, Avery’s training helps with conflict resolution, showing how to effectively defuse tense encounters with customers and handle complaints in a professional and courteous manner.
Avery believes that all aspects of restaurant management are strengthened by a strong team ethic. “Teamwork in a restaurant is impressive,” says a spokesperson. “When your team works like a well-oiled machine, it takes the dining experience to a higher level. You need to foster a team spirit among your employees, help them maintain good rapport, encourage collaboration and effective communication, and teach them to support one another.”
In addition to its employee training solutions, Avery also offers consulting for concept development, marketing and redesign, and menu design. The company operates in Massachusetts, Connecticut, Maine, and Rhode Island.
For more information, visit https://www.averyrestaurantconsulting.com
Contact information:
Name: Jason Carron
Email: Send email
Organization: Avery Restaurant Consulting
Address: Reading, MA, Reading, MA 01867, United States
Website: https://www.averyrestaurantconsulting.com
Source: NewsNetwork
Release ID: 89139590
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