Tammy Theriot and Bryant DeLoach of Home Bank – We help our clients achieve their financial goals

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Tammy Theriot and Bryant DeLoach of Home Bank, Member FDIC, discuss how banks can help business owners achieve their financial goals and how they offer treasury management solutions at Discover Lafayette.

Bryant Deloach is a senior commercial relationship manager at Home Bank. He has lived in Lafayette his entire life, graduating from Lafayette High School and USL and raising his family here. Bryant started in financial services 23 years ago and spent 12 years in commercial lending. Tammy Theriot started at Home Bank in 1985 at age 21 and has stayed with the bank her entire career. She started as a teller at the Oil Center branch, moved into IRA administration and currently serves as a treasury management officer. She joked that she has been married to her husband for the same amount of time: 39 years!

Both bankers stressed the importance of building a relationship with their clients. Bryant shared, “As a relationship manager, our number one priority is to serve our clients. We need to understand their credit needs, if they have one. You get to meet a lot of great people and help businesses grow. You get to be involved in decision-making and help a client take their business to the next level. Ultimately, you want the client to feel comfortable with you.”

“It’s important to know your customers and their needs. We can make collecting and disbursing funds easier and more efficient,” says Tammy Theriot. Her role in treasury management begins on the front end of the banking relationship, where she implements systems to optimize financial management and planning. Managing accounts payable through direct deposits and ACH payments, processing accounts receivable through Remote Deposit Capture, optimizing liquidity through account management services for optimal cash positions and maximum returns, and protecting against fraud and risk through the use of tools like Positive Pay and account monitoring are all services offered by Home Bank.

With check fraud on the rise, Positive Pay is an important risk management tool to consider for your business. How does it work? The customer submits a daily file to the bank with details of each check issued, such as check number, date, payee, and amount. When a check is presented for payment, the bank compares the details of the presented check to the check file provided by the customer. If the check details match the details in the file, the bank processes the check for payment. If they do not, the bank flags the check and notifies the business to determine whether the check is approved or declined.

Bryant DeLoach helps business owners get the working capital they need to run their business. Small businesses and startups can apply for a Home Bank Loan backed by the U.S. Small Business Administration (SBA) 7(a) Loan Program. The 7(a) loan can be used for a variety of purposes, including working capital, equipment, real estate, refinancing existing debt, expansion or renovation, starting a new business, or inventory purchases. He also advises his clients to seek advice from their bank to avoid unnecessary losses. “Clients don’t always realize the importance of seeking advice from the bank.” He cited an example of a client who had provided debit cards to all employees; the safer route was to issue credit cards so the client’s bank account was better protected.

Tammy advises her clients to always check their bank account and monitor activity. “The sooner the bank can take care of any problems, the better. Use your online banking to stay up to date. You can also sign up to receive alerts from the bank when suspicious activity is detected. Double checking is also an effective way to prevent fraud. Set limits on the amount that can be spent at any given time to reduce risk.

Tammy Theriot and her husband operate a commercial cattle ranch that keeps them busy in their spare time. Tammy has been married for 39 years, has been with Home Bank her entire career, and loves her career. Pictured is Tammy celebrating her 30th anniversary with Home Bank in 2015.

There are several steps involved when you want to switch to a new bank. First, the bank will require a government-issued ID to confirm the identity of everyone using the account; the company’s charter, incorporation, the company’s employer identification number, any operating agreements or bylaws, and an initial deposit. Tammy helps her clients gather all of their paperwork, order checks, set up online banking, direct deposit and remote deposit services, and discuss risk management recommendations. “In every conversation, we talk about fraud and how to prevent it.” The old account must be kept open for a few weeks while checks and scheduled payments from the previous account clear. Home Bank works closely with its clients to ensure a smooth transition.

We thank the team at Home Bank for their outstanding customer service and commitment to our community. Discover Lafayette is also grateful to Home Bank for their loyal support of our podcast, which allows us to shine a spotlight on the people and rich culture of our region.

For more information, visit https://www.home24bank.com/ or call 337-237-1960. Home Bank’s headquarters are located at 503 Kaliste Saloom Road, Lafayette LA 70508.