A communications expert has revealed the five simple phrases that help sophisticated people stand out and succeed.
Jessica Chen, who teaches professionals how to succeed with language, believes that an employee does not have to be loud to get others’ attention.
“It’s not about being assertive, dominant or aggressive if that’s not your style,” Chen clarified.
“It’s about being purposeful and smart so that people will listen when you make your point,” she wrote in her essay for CNBC.
According to expert Jessica Chen, the first simple sentence someone can utter to appear intelligent is, “I hear what you’re saying.”
The second valuable statement that Chen (pictured) urged people to use is, “I’m excited about this.”
The first simple sentence someone can utter to appear intelligent and thoughtful is, “I hear what you are saying.”
Chen explained, “Brilliant communicators know that they must first make other people feel heard in order for them to listen to them and their ideas.”
Instead of interrupting a colleague in a meeting with your own statement, the communications expert advises “listening carefully and waiting until he has finished speaking.”
By preceding your statement with the phrase “I understand what you are saying,” you show the other person that you acknowledge them and their thoughts, even if you have an opposing viewpoint.
The second valuable statement Chen urged people to make is, “I’m excited about this.”
The third special phrase that can lead to success, according to the experienced communicator, is “Here’s what’s new”
According to the communications expert, it is important to connect with people on an emotional rather than a purely rational level.
“To be a smart communicator, use emotions and build stories into your statements,” Chen urged.
To achieve this, people can “use words like ‘excited’ and ‘enthusiastic’ to garner support.”
To make the sentence have its full effect, Chen asked people to accompany it with raised eyebrows or a smile.
The third special sentence that can lead to success, according to the experienced communicator, is “That’s what’s new.”
Chen wrote: “One of the most important things you can do at work is to ask for what you want. Another is to strategically apply pressure to make sure you get an answer.”
The Communications Authority announced that the fourth key word for moving forward is “Back then.”
While most people begin their follow-up messages with, “Hi, checking in here,” successful people make sure to include new information when they bring something up again.
Chen gave an example: “Since our last conversation, where I presented Project X, I have found some interesting data that supports my hypothesis about Y. Here’s the news.”
By including this additional information, you can move the conversation forward.
The fourth key sentence to moving forward is “Back then.”
According to the communications expert, it is important to use expressions such as “back then” to talk about past successes.
As Chen emphasized, talking about past successes can “open up further opportunities.”
To avoid coming across as a show-off, the accomplished communicator recommends using contrasts that highlight “the progress you have made and the impact you have had.”
The last fundamental phrase that intelligent and successful people use is: “Thank you for…”
The last fundamental phrase that intelligent and successful people use is: “Thank you for…”
Chen explained that smart communicators understand that it’s not enough to simply thank the people who help them. They also say very specifically what they’re grateful for.
“Being specific can reinforce your appreciation, make our gratitude seem more authentic, and cheer up the other person.”
“It leaves a positive impression and may make them more likely to repeat this helpful action.”
