According to DownDetector, a Verizon phone outage has been reported in the US

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A Verizon outage affecting thousands of customers across the U.S. was reported Monday morning, according to DownDetector.

More than 7,000 customers had reported problems as of 8:30 a.m. ET, the online outage tracker showed.

Here’s what you should know:

Verizon call “unable to complete as dialed”

Many of the reported issues, according to DownDetector, involved cell phone service – leaving customers unable to make calls or send text messages.

Some customers reported receiving the following message: “Welcome to Verizon Wireless, your call cannot be completed as dialed.”

The U.S. cities with the most commonly reported problems include New York City, Phoenix, Chicago, Charlotte, Pittsburgh, Philadelphia, Indianapolis and Cincinnati, DownDetector’s outage map shows.

This is the second reported Verizon outage in recent weeks. A major outage occurred on September 30th.

Verizon did not immediately respond to a request for comment.