Shippers rate both companies as number 1 overall and best in terms of performance and customer service
Lynden
Transport in Lynden
Anchorage, AK, Aug. 12, 2024 (GLOBE NEWSWIRE) — Lynden Transport and Lynden Logistics were voted No. 1 in the annual Quest for Quality Awards. Lynden Transport received its 28th highest scoring award in the Western Regional Less-than-Truckload (LTL) category and Lynden Logistics received the highest score in the Air Freight Carriers category. It is the 18th Quest for Quality award for the carrier. Both companies received the highest scores in customer service, performance, information technology, and equipment and operations compared to their peers.
“To maintain a level of excellence in the air cargo industry each year, Lynden Logistics relies on our outstanding customer service and operations staff, our trusted partner airlines and agents, and our outstanding customers who rely on us to achieve this,” said Stuart Nakayama, President of Lynden Logistics. “As a logistics company, we continue to evolve supply chain process improvement to deliver the unique Lynden experience in, out of and within our markets. We strive to maintain that personal touch by conducting our customers’ business as if it were our own. The Quest for Quality Award is an honor and we thank all transportation and logistics professionals who voted this year for their support.”
“We are incredibly proud to be recognized year after year with Quest for Quality Awards,” said Paul Grimaldi, President of Lynden Transport. “Treating customers as partners is Lynden’s way, and we will continue to work with both our long-standing customers and those new to our service to achieve their transportation and logistics goals. From the front lines to those behind the scenes, this award goes to the dedicated employees who provide the best service to our customers every day. This award is a testament to their hard work and dedication.”
Logistics managementThe Quest for Quality program recognizes freight forwarders, ports and logistics providers worldwide for the highest quality of service and performance. The awards are the result of a six-month research project by the Peerless Research Group (PRG). To determine the “best of the best,” transportation and supply chain decision makers evaluate freight forwarders, logistics providers and port operators in categories such as punctuality, value and customer service.
“Now in its 41st year, the Quest for Quality Awards program continues to stand out in the industry simply because it is not a popularity contest,” said Michael Levans, Group Editorial Director of Peerless Media’s Supply Chain Group. “Instead, this annual survey of our readers is by invitation only to ensure that all participants are qualified freight forwarders who regularly use the services of these carriers and service providers 24/7/365 around the world.”
Lynden Transport and Lynden Logistics are part of the Lynden family of companies. Lynden provides transportation and logistics solutions in Alaska, Canada, the Pacific Northwest, Hawaii and around the world. Extensive multimodal capabilities allow customers to save time and money by shipping by air, land or sea, or any combination. For more than a century, Lynden has been helping its customers get their jobs done. For more information, visit www.lynden.com or follow our pages on Facebook, Twitter, Instagram or LinkedIn.
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CONTACT: Ryan Dixon Lynden 206-439-1266 [email protected]
