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Buncombe County officials announced Sept. 26 that residents of Biltmore Village in Asheville should be evacuated before Helene makes landfall.

Now, thanks to Helene, the area is experiencing historic flooding and is largely under water.

According to the National Oceanic and Atmospheric Administration, the Swannanoa River at Biltmore peaked at 26.1 feet at 3:45 p.m. on September 27, nearly 6 feet above the record. At 10:30 p.m. the river was only 20.9 feet deep. The previous record for this location was 20.7 feet.

According to NOAA standards, major flooding begins at a depth of 18 feet.

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For those who have been evacuated, housing is available at Asheville-Buncombe Technical Community College and the WNC Agricultural Center. Buncombe County officials urge people with pets to try the WNC Ag Center and everyone else to contact AB Tech.

Many roads in western North Carolina are closed due to flooding, fallen trees, mudslides and rock falls. North Carolina Department of Transportation and Buncombe County officials are asking people to avoid travel if possible. For a complete list of road closures, visit driversc.gov.

At the height of the storm, more than 500,000 Duke Energy customers in North Carolina were without power. More than 200,000 of those customers were in Buncombe County. By late afternoon on September 28, that number had dropped to about 100,000.

Cellular services remain down across the region and there are no estimates as to when these services might be restored.

Water outages are also being reported across the city, with no estimated time for restoration.

The City of Asheville is under a curfew beginning at 7:30 p.m. and ending at 7:30 a.m. the next morning through at least Sunday.

Both the Federal Emergency Management Agency and the North Carolina National Guard have arrived in Asheville. A FEMA urban search and rescue team is on scene with 82 personnel and 19 vehicles, while the National Guard has deployed eight people and vehicles.

More: Live updates on Helene in North Carolina: ‘Active natural disaster’ will last for days, avoid travel, officials say

By Jasper

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